Many customers faced delays and misunderstandings about their water bills due to a lack of awareness of the simplicity and benefits of direct payment options.
In collaboration with Waternet, we aimed to educate residents about the advantages of paying water bills directly, promoting better financial management and a hassle-free billing process.
We developed an animated explainer video to visually showcase the direct payment process and its benefits, ensuring the content was easy to understand and relatable. These materials were strategically distributed across Waternet’s communication platforms, driving awareness and encouraging adoption of direct payment methods.
Many customers were unaware of the advantages and simplicity of direct payment options, leading to delays and misunderstandings about water bills.
We collaborated with Waternet to simplify the process of paying water bills directly. Through engaging animations and informative videos, the campaign highlights the ease of staying on top of water payments and avoiding unnecessary complications.
To educate residents about the benefits of paying Waternet directly, ensuring a smoother billing experience and fostering better financial management.
Animation Explainer Video: A concise and visually engaging piece outlining the direct payment process and its advantage.
These materials were distributed across Waternet’s communication platforms to maximize awareness and user engagement.
